HVAC Supplies is operated by HVAC E-Commerce Group LLC.
Have questions about your order, a product, or anything else? We’re happy to help. We typically respond within 24 business hours.
This contact information is for customer service inquiries related to orders, products, returns, and general support.
- 8:00 AM – 6:00 PM CST (Monday - Friday)
- Saturday – Sunday: Closed
- Response times may vary on weekends and public holidays.
- We aim to respond to all inquiries within 1 business day.
Available during business hours. For faster service, please have your order number ready.
Contact form
Prefer to write to us? Use the contact form to send a message to us, and we’ll have the right team connect with you within one business day.
Send a Message
Order related message? Include your order number and any relevant SKUs so we can route you faster.
Contact Info
3500 Oak Lawn Ave
Dallas, TX 75219
United States
Please note that this is our corporate administrative address only.
We do not offer in-person sales, walk-ins, or local pickup. All orders are fulfilled through our U.S.-based fulfillment network operated by our manufacturing and distribution warehouses.